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International shipping information (Australian shipping Details)


International shipping costs:



The following rates apply to all international deliveries sent via Australia Post international air mail.

Destination

First item

Each additional item

New Zealand

A$14.95

A$4.95



All pricing is in Australian dollars. (currency conversion) If a certain product requires a different shipping cost, this will be clearly stated within the product description page.

All pricing on the product pages on our website is displayed including Australian tax (GST).

When you 'add a product' to your cart/bag you can set your 'country' and your tax and shipping costs will be itemised for you. 

We do not collect GST on any orders delivered to a non-Australian address, these orders will be reduced by 10% prior to payment. At this stage we don't ship to any other international locations without prior arrangement. Please email us with the products you wish to order if your country is not listed (see this page for Australian shipping details).


International estimated delivery times:



International destinations

Australian business days

New Zealand

3 to 10 Days


Please note: International delivery times can vary greatly during peak Christmas season.


Product status:


Product availability: 'in stock':
The above delivery times are for 'in stock' items, based on Australia Post estimates.
Note: Almost all the products on our website are kept in stock, in our Melbourne Warehouse.

Product availability: 'back-order' or 'pre-order':
If an item is not in stock on our website, we will display an estimated time for us to receive this product into our warehouse (for example 7 days). To calculate your expected delivery date, simply add the availability estimate to the shipping times listed above.

'in-stock' + a 'back ordered' or 'pre-ordered' item on 1 order:
If you place an order which contains an item not in our warehouse (the availability status is 'back order' or 'pre-order), we will hold your entire order in our warehouse until all items are ready for delivery. If you need an in-stock item sooner, please place a separate order for that item. 

Order running late?
If you've placed an order which you haven't received within our estimated delivery times, please contact us at service@greentopia.com.au so we can immediately begin to track and locate your shipment. 



Australian shipping details
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