International shipping costs:
The following rates apply to all international deliveries sent via Australia Post international air mail.
Each additional item
All pricing is in Australian dollars. (currency conversion
If a certain product
requires a different shipping cost, this will be clearly stated within the product
on the product pages on our website is displayed including Australian tax (GST).
When you 'add a product' to your cart/bag you can set your 'country'
and your tax and shipping costs will be itemised for you.
We do not collect GST on any orders delivered to a non-Australian
address, these orders will be reduced
by 10% prior to payment.
At this stage we don't ship to any other international locations
without prior arrangement. Please email us with the products you wish
to order if your country is not listed (see this page for Australian shipping details
International estimated delivery times:
Australian business days
3 to 10 Days
Please note: International delivery times can vary greatly during peak Christmas season.
Product availability: 'in stock':
Australian shipping details
The above delivery times are for 'in stock' items, based on Australia Post estimates.
Note: Almost all the products on our website are kept in stock, in our Melbourne Warehouse.
Product availability: 'back-order' or 'pre-order':
If an item is not in stock on our website, we will display an
estimated time for us to receive this product into our warehouse (for
example 7 days). To calculate your expected delivery date, simply add
the availability estimate to the shipping times listed above.
'in-stock' + a 'back ordered' or 'pre-ordered' item on 1 order:
If you place an order which contains an item not in our warehouse
(the availability status is 'back order' or 'pre-order), we will hold
your entire order in our warehouse until all items are ready for
delivery. If you need an in-stock item sooner, please place a separate
order for that item.
Order running late?
If you've placed an order which you haven't received within our
estimated delivery times, please contact us at firstname.lastname@example.org so we can immediately begin to
track and locate your shipment.