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Australian delivery information (international shipping)


Australian standard delivery costs:


The following rates apply to all Australian deliveries sent via Australia Post domestic service:

Destination

First item

Each additional item

Australia

A$7.95

FREE


If a certain product requires a different shipping cost (due to unusual weight or size  i.e. water tanks), this will be clearly stated within the product description page.

All pricing on the product pages our website is displayed including Australian tax (GST).

When you 'add a product' to your cart/bag you can set your 'country' and your tax and shipping costs will be itemised for you. 

We do not collect GST on any orders delivered to a non-Australian address, these orders will be reduced by 10% prior to payment.


Australian standard delivery times:


Note: For urgent orders, please use Express delivery (see next section)


Metro destinations

Business days

AU Country destinations

Business days

Melbourne

1 to 3 Days

Victoria

1 to 3 Days

Sydney

2 to 3 Days

New South Wales

2 to 3 Days

Brisbane

2 to 3 Days

Queensland

4 to 7 Days

Adelaide

2 to 3 Days

South Australia

4 to 7 Days

Perth

3 to 6 Days

Western Australia

4 to 7 Days

Hobart

3 to 6 Days

Tasmania

4 to 7 Days

Darwin

3 to 6 Days

Northern Territory

4 to 7 Days

Canberra

2 to 3 Days

Australian Capital Territory

2 to 3 Days




Australian Express delivery costs & times (fastest possible):

You have the option of upgrading your delivery service to Australia Post Express:

Destination

First item

Each Additional item

Australia: Express Post

A$9.95

A$4.95

Express Post will deliver your order 'next business day' to all capital cities (except Darwin and Perth) if you place your order before 10:30am AEST.

Some major regional centres such as Geelong, Newscastle and the Gold Coast are also given 'next business day' status. For a full list see the Australia Post website.

All destinations outside of the 'next business day' network are sent 'fastest possible delivery'.



Product statuses:

Product availability: 'in stock':
The above delivery times are for 'in stock' items, based on Australia Post estimates.
Note: Almost all the products on our website are kept in stock, in our Melbourne Warehouse.

Product availability: 'back-order' or 'pre-order':
If an item is not in stock on our website, we will display an estimated time for us to receive this product into our warehouse (for example seven days). To calculate your expected delivery date, simply add the availability estimate to the shipping times listed above.

'in-stock' + a 'back ordered' or 'pre-ordered' item on one order:
If you place an order which contains an item not in our warehouse (the availability status is 'back order' or 'pre-order), we will hold your entire order in our warehouse until all items are ready for delivery. If you need an in-stock item sooner, please place a separate order for that item. 

Order running late?
If you've placed an order which you haven't received within our estimated delivery times, please contact us at service@greentopia.com.au so we can immediately begin to track & locate your shipment. 


International shipping
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