We love to hear from our customers or anyone visiting our web store!
Our customer service department is staffed from:
Monday to Friday, between 8am and 5pm, Australian Eastern Time
Please keep in mind the time difference if you're trying to contact us
from overseas or Western Australia. You can check our current local
time via this google link
(Our warehouse and offices are based in Melbourne, Australia.)
: You might find the answer to your query in our Frequently Asked Questions
Customer Service Email
: Service Email
For any queries relating to placing an order, an existing order or general feedback.
(Order queries can expect a response within 4 hours or less, during business hours)
Business Development Email
: BusDev Email
For any queries relating to bulk/corporate orders, or new supplier stocking requests.
Customer Service Phone
Calling from within Australia: (02) 9828 0156
Calling from outside Australia: +61(2) 9828 0156
Our Warehouse is located in Melbourne,Victoria, Australia. If you wish
to return an item, please contact us first as described on our easy returns
page to ensure everything is processed smoothly!
Please use this address for all non-warehouse items. For example product samples, business documents or general correspondence.
PO BOX 85
TORQUAY VIC 3228