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Contact Us

We love to hear from our customers or anyone visiting our web store!

Our customer service department is staffed from:
Monday to Friday, between 9am and 5pm, Australian Eastern Time.

Please keep in mind the time difference if you're trying to contact us from overseas or Western Australia. You can check our current local time via this google link.
(Our warehouse and offices are based in Melbourne, Australia.)

HINT: You might find the answer to your query in our Frequently Asked Questions area.

By Email:

Customer Service Email : Service Email
For any queries relating to placing an order, an existing order or general feedback.
(Order queries can expect a response within 4 hours or less, during business hours) 

Business Development Email : BusDev Email
For any queries relating to bulk/corporate orders, or new supplier stocking requests.

By Phone:

Customer Service Phone
Calling from within Australia: (02) 9828 0156 
Calling from outside Australia: +61(2) 9828 0156

Warehouse Address:

Our Warehouse is located in Melbourne,Victoria, Australia. If you wish to return an item, please contact us first as described on our easy returns page to ensure everything is processed smoothly!

Postal Address:

Please use this address for all non-warehouse items. For example product samples, business documents or general correspondence.